Platform Agreement

Plnnit holds all booking funds in escrow. Hosts authorize payment at booking; vendors are paid out 24–72 hours after the event, minus the 12% Plnnit commission.

Each vendor sets their own cancellation window in Service Terms. Plnnit's platform fee follows the Cancellation Policy. Vendor cancellations always entitle the host to a full refund.

Hosts pay a 5% service fee on each booking. Vendors pay a 12% commission on their payout. Guest contributions add a 2.9% + $0.30 processing fee per transaction.

All Premier and Elite Premier vendors must carry general liability insurance ≥ $1M. Verified vendors are encouraged to maintain coverage. Hosts may request certificates before the event.

Plnnit uses event and contact data only to operate the platform, match vendors, process payments, and improve recommendations. We never sell personal data. Full details: Privacy Policy.

Hosts confirm guest counts, venue access, and any permits. Vendors confirm scope, arrival window, and equipment. Both parties communicate within Plnnit so we can mediate if needed.

Vendors respond to booking requests within 24 hours and arrive at the agreed setup window. Three confirmed no-shows or late cancellations result in removal from the marketplace.

Open a dispute from your booking page within 7 days of the event. Plnnit reviews evidence from both sides and issues a resolution within 10 business days. Funds may be held pending review.